Both in person and online, there are many different ways to contact us at KFVS12/Heartland News:


On social media:

By mail:

  • KFVS12 Main Studio
    310 Broadway
    Cape Girardeau, MO 63701
  • Southern Illinois Newsroom
    500 E. Plaza Drive, Suite #2
    Carterville, IL 62918

By phone:

  • Main switchboard: (573) 335-1212
  • News Tip Line: (800) 455-KFVS
  • Southern Illinois Newsroom: (618) 985-6300

By fax:

  • Business Fax: (573) 335-6303
  • Newsroom Fax: (573) 335-7723
  • Southern Illinois Newsroom: (618) 985-2681
  • Sales Fax: (573) 335-6733

If you have a specific question or comment and are not sure who to contact, you may contact one of the people below:

Click here to Contact CBS Audience Services


To contact us about our closed captioning service or advise us about captioning problems, please contact the KFVS12 Program Director.  We accept calls using TDD and we are available during normal business hours to address captioning issues.

Kathy Cowan, Program Director
Telephone:  (573) 519-0124
TDD: (573) 335-0233
Fax: (573) 335-6303

To submit a complaint about an issue that cannot be resolved by contacting the Engineer on Call, you may write to:

General Manager
P.O. Box 100
Cape Girardeau, MO  63702
Telephone: (573) 335-1212
Fax: (573) 335-6303
E-mail:  General Manager Chris Conroy